Firstly, Many thanks to the users for their support and love for PCMtuner.
After the 1.2.7 version update, all users need to download the PCM Suite installation package from the following website and install it.
Please download the PCM Suite installation package and install it from the website (www.tuner-box.com).
You can get the 1.2.7 version of the software. The picture is as shown below:
After downloading, unzip and install.
As the picture shows below:
Please send the machine code (device ID) together with the serial number on the back of your PCMtuner hardware device to the mailbox to request the activation certificate in order to activate your PCMtuner Flash software. Usually the digital certificate will be returned within 30-40 minutes once we confirm that you are a legitimate user, from Monday to Friday during working hours.
The machine code (device ID) on the back of the device is shown in the picture below.
As the picture shows:
There is 4 things that cause the activation file not to work.
a. If the user alters the file name of the license in any way shape or form it won't work so the file name must be kept in exactly the same format and text as the user receives it in
b. The user needs to check that there is no spaces no number at all between or after the word tuner in the file name, license need to same as (follow picture attached)
c. User Make sure do not copy and paste the file into the installation directory of pcm flash the file must be actually dragged and fully moved into there not copied and pasted
d. please set up the license file default open with pcmtuner flash.
1. My computer starts reading and writing after updating pcmtuner 1.2.7, and it prompts that the PCMtuner Flash cannot be found(as the picture shows below). What should I do?
Answer: Please go to the official website(Tuner-box.com) to download PCMtuner Flash.
2. My digital certificate has been obtained and placed in the corresponding directory. When I open the software, it keeps prompting me to send the machine code to the tuner box mailbox.
Answer: Please set the default opening mode of PCMtuner lincese to PCMtuner Flash as shown below.
And make sure that the file name of the certificate has not been modified by you, as shown below.
3. After opening the PCMtuner flash, my computer has no response, and the software has no response.
Answer: Please set your “Region” to English as shown in the picture below, and check the unicode Beta version.
If the problem persists, please set the display language to English, as the picture shows below.
If you can’t open PCMtuner flash normally after all the above steps, it means that there is something wrong with your computer system.
Please replace the computer or replace the computer system. If you are unwilling to operate, you can continue to use your PCMflash software as the working software.
Technical support from www.iecutool.com